Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of TeamFloe's services, platform, and associated technologies (collectively, the "Service"). By using our Service, you agree to comply with this policy.

TeamFloe reserves the right to modify this AUP at any time. Violations may result in suspension or termination of your access to the Service without notice.

This policy is designed to ensure fair, legal, and ethical use of our Service while protecting our users, infrastructure, and reputation.

You may use TeamFloe for legitimate business purposes consistent with the Service's intended functionality, including:

The following activities are strictly prohibited and may result in immediate termination of service:

3.1 Illegal and Harmful Activities

• Violating any applicable local, provincial, federal, or international law
• Facilitating illegal activities or promoting illegal content
• Harassment, intimidation, or threatening behavior toward individuals
• Discrimination based on protected characteristics
• Violating privacy rights or data protection laws
• Infringing intellectual property rights
• Distributing malware, viruses, or harmful code

3.2 Misuse of Service

• Individual performance surveillance or "stack ranking" developers
• Using metrics for punitive measures against individuals
• Competitive intelligence gathering on other organizations
• Reverse engineering or attempting to derive source code
• Circumventing access controls or authentication mechanisms
• Creating false or misleading accounts
• Impersonating others or misrepresenting affiliation
• Reselling or redistributing the Service without authorization

3.3 Technical Violations

• Automated scraping or harvesting of data beyond API limits
• Attempting unauthorized access to systems or data
• Interfering with or disrupting the Service or servers
• Overloading infrastructure through excessive requests
• Bypassing rate limits or usage restrictions
• Using the Service for cryptocurrency mining
• Conducting security testing without written permission
• Modifying or tampering with Service functionality

3.4 Content Violations

• Uploading or processing inappropriate or offensive content
• Storing or transmitting sensitive personal information improperly
• Processing health, financial, or other regulated data without compliance
• Sharing confidential information without authorization
• Creating misleading or fraudulent analytics reports

3.5 Commercial Violations

• Using the Service for competitive benchmarking without consent
• Publicly disclosing performance comparisons without permission
• Marketing or advertising unrelated products through the Service
• Using insights to poach employees from other organizations
• Violating confidentiality agreements or NDAs

4.1 Resource Usage

Your use of the Service must not exceed reasonable limits or interfere with other users. Fair use includes:

• API calls within documented rate limits
• Storage within your plan's allocation
• Processing that doesn't monopolize shared resources
• Reasonable number of repositories and team members

4.2 Ethical Use of Metrics

5.1 Account Security

• Maintain strong, unique passwords
• Enable two-factor authentication when available
• Protect API keys and access tokens
• Report security incidents immediately
• Regularly review account access and permissions

5.2 Data Accuracy

• Provide accurate account information
• Ensure proper GitHub repository permissions
• Maintain correct team assignments
• Update outdated information promptly

5.3 Compliance

• Comply with your organization's policies
• Respect intellectual property rights
• Follow data protection regulations
• Honor confidentiality agreements
• Report violations of this AUP

6.1 Monitoring

TeamFloe may monitor usage to ensure compliance with this AUP, including:

• Automated detection of unusual patterns
• Review of reported violations
• Analysis of resource consumption
• Security threat detection

6.2 Enforcement Actions

Violations may result in:

6.3 Appeal Process

If you believe enforcement action was taken in error, you may appeal by contacting legal@teamfloe.com within 30 days with relevant information.

We rely on our community to maintain a safe and productive environment. If you become aware of any violations of this AUP, please report them immediately.

All reports are confidential. We do not tolerate retaliation against those who report violations in good faith.

8.1 Rate Limits

• Respect published rate limits
• Implement exponential backoff for retries
• Cache responses appropriately
• Use webhooks instead of polling when available

8.2 API Best Practices

• Use API keys securely (never in client-side code)
• Include proper user agent headers
• Handle errors gracefully
• Request only necessary data fields
• Respect pagination limits

When using TeamFloe with third-party services:

• Ensure you have rights to connect external services
• Comply with third-party terms of service
• Protect credentials and access tokens
• Verify data sharing complies with privacy policies
• Monitor and maintain integration health

Violations of this AUP may result in:

TeamFloe may update this AUP at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance.

For minor clarifications or corrections, we may update without notice, but will maintain a version history.

For questions about this Acceptable Use Policy: